Refund policy
No Return & No Refund Policy
At LoomsKraft, every bag is handcrafted with care and made to meet our highest quality standards. Due to the handcrafted nature of our products, all sales are final.
No Returns
We do not accept returns or exchanges for any products once they have been delivered.
Please review your order carefully before completing your purchase, including the product details, color, size, and shipping information.
No Refunds
All purchases made on LoomsKraft are non-refundable. Once an order has been placed and confirmed, it cannot be cancelled, returned, or refunded.
Damaged, Defective, or Incorrect Items
If you receive a product that is:
-
Damaged during transit,
-
Defective, or
-
Different from the item you ordered,
please contact us within 48 hours of receiving your order at loomkrafts@gmail.com.
To help us resolve your request quickly, please include:
-
Your order number
-
Clear photos of the product and packaging
-
A brief description of the issue
After reviewing your request, we may offer a replacement for the affected item if the claim is found to be valid. We do not provide refunds in such cases.
Order Cancellation
Orders cannot be cancelled once they have been confirmed or dispatched.
Sale Items
All products purchased during sales, promotions, or using discount codes are final sale and are not eligible for returns, exchanges, or refunds.
Contact Us
If you have any questions regarding this policy, please contact us:
Email: loomkrafts@gmail.com